At Bespoke Equestrian Apparel (BEA), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (e.g., credit card details)
  • Order history and preferences

Non-Personal Information

  • Browser type and version
  • IP address
  • Device information (e.g., operating system, device type)
  • Website usage data (e.g., pages visited, time spent on the site)

User-Generated Content

  • Images or designs uploaded for customization (e.g., horse photos, logos)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To personalize your experience and provide tailored recommendations.
  • To communicate with you about your orders, inquiries, or promotions.
  • To improve our website, products, and services.
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, or website functionality.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access to data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bespoke Equestrian Apparel (BEA)
Email: business@bea.net.co